Free Diagnostic Service

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  • We offer a completely free, no-obligation 24 hour diagnostic!
  • Receive a file list, report and fixed-fee quote before proceeding!
  • Take advantage of this unique, no-risk service today!

Over the past 15 years, we’ve undertaken more than 140,000 diagnostics and – with a recovery rate of 92.5% across all media – have firmly established ourselves as an industry leader within the data recovery sector. Your organisation can experience our outstanding service first-hand, at no-risk to yourself with our free diagnostic service.

Whatever the problem device may be, we will undertake a fast and completely free diagnostic before providing you with a no-obligation quote. To book your risk-free diagnostic simply contact Fields by phone, email or through our website and our technicians will thoroughly analyse the problem media in order to determine the cause and extent of your data loss before providing you with a comprehensive report detailing:

  • The results of physical and logical tests;
  • A recovery prognosis stating the percentage of data that is recoverable;
  • A list of all recoverable files; and
  • How much it will cost and how long it will take to recover your data.

Should you then choose to proceed we will duplicate the data that we have recovered and return it to you via a USB stick or portable USB HDD. Alternatively, if you choose not to go ahead, we’ll return your drive to you free of charge! *

Take advantage of this unique offer and book your completely free diagnostic today by emailing or calling us on +66-53-329471.

* Free return shipping applies to items weighing 1KG and under. All other items will incur a charge as per our return drives policy.

Our video has everything you need to know about our service in under 2 minutes.

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3 steps to get your company's data back

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Contact & Diagnostic

Send in your media and one of our specialists will contact you ...

  • Carefully package your media.
  • Download and complete the shipping form and enclose it with your media.
  • Send us the package containing your media securely via Royal Mail Special Delivery or Courier.
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Filelist Check

We send you a fixed price quotation & an online filelist ...

  • When we receive your media, we'll send you a unique ID by email and determine what's wrong.
  • Once we've identified the problem and how to fix it, we'll send you a list of recoverable files and a no-obligation quote.
  • In the unlikely event that we are unable to recover your data, we will return your drive to you via a secure method. For more information on this, refer to our Return Drive Policy.

Send Your Data

We get your organisation's data back ...

  • We transfer all of your recovered data to new media.
  • Following us having received payment, we return your data to you via a secure next-day delivery.
  • We retain a copy of your data for seven days in case of query. Following this period, the data is securely erased.

Each of our technicians has dealt with over 1,000 hard drives!

Meet Our Team

Trusted by organisations worldwide