USB Stick Not Working? No Problem!

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  • We offer a completely free, no-obligation 24 hour diagnostic!
  • Receive a file list, report and fixed-fee quote before proceeding!
  • USB drive data recovery performed by flash memory experts

USBs are available in any number of factors – some have been designed to be as durable as possible, others to be affordable.

Fields have seen these drives grow in popularity over the last 15 years and, having recovered data from more than 10,000 individual USBs, we’ve encountered every generation of NAND technology!

As a result, we’ve developed robust and efficient procedures that help us to recover data from failed USB drives exceptionally quickly. As part of your organisation's free diagnostic, our technicians will undertake the following steps:

  • Analyse your USB drive and discover the reason for it having failed;
  • Extract the NAND chip; and
  • Develop a unique plan for the safe retrieval of your organisation's data.

Ensure that your USB drive’s data can be recovered and find out exactly how much it’ll cost with Fields’ free diagnostic. You can book yours today by sending us an email or calling us on +66-53-329471.

Our video has everything you need to know about our service in under 2 minutes.

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3 steps to get your company's data back

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Contact & Diagnostic

Send in your media and one of our specialists will contact you ...

  • Carefully package your media.
  • Download and complete the shipping form and enclose it with your media.
  • Send us the package containing your media securely via Royal Mail Special Delivery or Courier.
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Filelist Check

We send you a fixed price quotation & an online filelist ...

  • When we receive your media, we'll send you a unique ID by email and determine what's wrong.
  • Once we've identified the problem and how to fix it, we'll send you a list of recoverable files and a no-obligation quote.
  • In the unlikely event that we are unable to recover your data, we will return your drive to you via a secure method. For more information on this, refer to our Return Drive Policy.

Send Your Data

We get your organisation's data back ...

  • We transfer all of your recovered data to new media.
  • Following us having received payment, we return your data to you via a secure next-day delivery.
  • We retain a copy of your data for seven days in case of query. Following this period, the data is securely erased.

Each of our technicians has dealt with over 1,000 hard drives!

Meet Our Team

Trusted by organisations worldwide